Author Topic: Windows 10 problem  (Read 324 times)

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Offline gibbo

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Windows 10 problem
« on: August 28, 2019, 10:42:11 am »
Has anyone on here had problems logging in to their Windows 10 system? 'Incorrect password' appears after typing in all the usual details. Strange really as the fault occured after one of Microsoft's updates. Have tried most things to rectify problem via Microsofts website but to no avail. Looks like I'll be hiring an IT guy to sort it. All security systems etc all up to date so I'm baffled.  :(



Offline richtea

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Re: Windows 10 problem
« Reply #1 on: August 28, 2019, 10:58:17 am »
Dumb things to check first:
- keyboard not locked in CAPS
- keyboard working (batteries, etc), but you can probably see the ***s appearing

If it's a Microsoft account, reset it online (select "I forgot my password" etc)
If it's a local account (as in local just to your PC), that's more painful.

These look sensible sites to try:
https://www.passfab.com/windows-tips/windows-10-password-incorrect-after-update.html
and
https://www.ghacks.net/2019/01/07/how-to-reset-windows-10-account-passwords/

Offline sudolea

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Re: Windows 10 problem
« Reply #2 on: August 28, 2019, 11:05:15 am »
I wouldn't exclude the possibility that your keyboard layout setting can have changed by that update. Maybe try to find out how your password would have to be typed on an American keyboard and give that a try...
There are I0 kinds of people : those who can count in binary, and those who can't...

Offline S BMW

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Re: Windows 10 problem
« Reply #3 on: August 28, 2019, 09:48:05 pm »
As the lads said all the above , also do a google search with the update problem to see if the update has caused it .

Offline gibbo

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Re: Windows 10 problem
« Reply #4 on: August 29, 2019, 08:30:43 am »
Thanks for the info chaps. I'll give all those ideas a try and see what happens. Lucky I can still post via my mobile.  ;)

Offline S BMW

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Re: Windows 10 problem
« Reply #5 on: August 29, 2019, 10:22:47 am »
You lucky chap mine was nicked 😤

Offline gibbo

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Re: Windows 10 problem
« Reply #6 on: September 05, 2019, 09:44:51 am »
Ok then, the problem seems to be solved now, and I'm back where I should be.

The problem was...………………………..the wireless keyboard and mouse.

I use this in conjunction with my laptop as I don't like the laptop keyboard or the finger pad thingy.

Just before my problems occurred, I was tapping out an e mail and the keyboard was playing up e.g. I'd tap out a c but a 6 would appear and a space would appear in the middle of a word etc etc. I changed the two AAA batteries in the keyboard and the mouse but the problem still occurred.

Using the laptop keyboard has now solved the problem until I can get a replacement external one. Thanks again for all the advice.  ;)

Offline richtea

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Re: Windows 10 problem
« Reply #7 on: September 05, 2019, 02:06:16 pm »
Excellent. 10/10 for telling us the reason & reason!