EuroKClub
General forum area => The Euro K Club Lounge => Topic started by: chriscanning on March 25, 2020, 06:58:36 pm
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More of just a heads up have/had a booking on Brittany 15 April just had notification that it’s been cancelled and i’ll Get a 2 year credit note,bizarly nothing about the return 5 days later I assume that will come in a few days time.
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Interesting. I think they must offer a refund too, not just a credit note (if that's preferable to you).
Here are their Ts & Cs:
https://www.brittany-ferries.co.uk/information/terms/general-ferry-booking-terms
3/4 down the page:
(iii) Re-routing and reimbursement in the event of cancelled or delayed departures
Where a sailing is delayed for more than 90 minutes or cancelled we will provide you the choice of either a specific re-routing option to your final destination as set out in your transport contract, at the earliest opportunity and at no additional charge; or re-imbursement of the price that was paid for transport contract within 7 days.
Not that I've been looking lately. ::) ::) ::)
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We are regular Brittany users so a credit note is fine by me assuming they don’t go bust like everyone else is :)
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If Easy jet is anything to go by, I've not had my refund for cancelled flights for over a week now. Still got my fingers crossed it will turn up. P&O cruise similar, not responding well.
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Still waiting for the ability to request my EasyJet refund. Web site offers re-book option but not refund. Call to customer services team gets automated recording saying "We're very busy at the moment. Call back later," and hangs up.
Not looking forward to the discussion with Brittany Ferries if the Old Gits trip in June is cancelled. :(
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You'll get a separate credit for each leg of your booking
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I am just waiting for Brittany Ferries to extend their cacellations beyond 22nd April, we were supposed to be sailing on the 26th.
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Actually just re-Reading this my bad.... got an email following day cancelling the return journey