I pinged an email off to Michelin and they replied thus:-
Thanks for getting in touch with Michelin, and choosing our tyres. I'm sorry to hear that the rear tyre hasn't given you the kind of mileage that you have come to expect from our tyres.
Without seeing the tyres and examing the wear patterns and so on it's impossible to give you a definitive answer.
I don't know the full details of the differences in riding on that kind of touring trip compared to the riding you usually do at home, but having just returned from the same place (although we cheated and took the ferry to and from Santander) I do know that the riding environment in France and Spain as well as the temperatures are vastly different to our UK conditions which can have an effect on tyre life. We were certainly much more heavily loaded than usual which also affects tyre life, even though we adapted our tyre pressures accordingly.
There are many factors that can affect tyre longevity though, beyond the examples above. If you would like us to examine your tyre to see what has affected yours, you can return it to the dealer that you purchased it from, if they cannot satisfactorily answer the question, or if there appears to be some fault with the tyre they can return it to us for a technical examination. We do not make a charge for this.
I hope that this helps,
To which I replied:-
Although the rear tyre is worn out, it is the front tyre that has worn the most especially on the right. I have attached a photo of the front tyre. This is after 3,000 miles on a touring holiday and not on a track day.
I bought the tyres off the internet from Tyreleader and fitted them myself. I always run the tyres at the correct pressure which is verified by my tyre pressure monitors. BMW recommend 2.5bar front and 2.9bar rear whatever the load.
Is there a way that the tyres can be collected from my home address and returned to you for examination?
They then pointed me at their terms and conditions which basically suggest that I have to deal with the company that supplied the tyres.
I bought the tyres from Tyreleader and they have no facilities for contacting them let alone complaining about duff goods or returning duff goods.
They were such a good price that I even ordered another set for stock which I have now had to fit because of the rapid wear.
Will I use Tyreleader in the future?
Will I pursue my complaint? I really cannot be bothered!