Thanks Rae but I think that I have solved the problem. Rather than identify the country I find that I should click on Europe then identify the town then pick one of the Points Of Interest and away I go. I have found routes for places in France, Germany, Spain, Portugal, Belgium and Netherlands, all countries for which I have downloaded maps. Additionally, I have also found Points Of Interest in Poland, Greece and Norway. These are territories for which I have not downloaded any maps. Weird or what!
Anyway, I shall book some hotels in France and Spain in a couple of months then download their addresses and hope everything goes well.
Best wishes and as ever thanks for your time and patience,
Tony