Never heard of this recall...

[GlynH]

As NOG refuse to give me any details on which recalls for my K1300GT they have completed citing GDPR I rang BMW Motorrad Customer Service and asked them the same question.

They were very helpful and told me that the following recalls had in fact been reported as being completed;

1. Fuel Pump (9/5/2014) - although they couldn't tell me exactly what had been done; inspection/flange/pump etc.

2. Cam chain jump guide (4/2/2013) - not sure if just the plastic guide or tensioner/o-rings etc.

3. Pivot mount relay lever strut (10/1/2011) - never heard of this one or seen any mention of it before and believe me I've read a LOT!

All 3 dates above tie in with stamps in the service book.

They had no record of the hot start auxiliary harness having been done although looking at the two cables connected to the positive battery terminal, strapped & routed together disappearing into the depths of the engine would appear to me maybe it has.

Has anybody else heard of the 'pivot mount relay lever strut ' issue before or am I suffering from selective memory?

Thanks & kind regards,
-=Glyn=-

[richtea]

Haven't the faintest, but if NOG try the GDPR card again, explain that GDPR is for personal information, not bikes, and you own the bike. Espèce d’idiots! If you asked for the details of previous owners, that would be a different matter.

Ref:
https://en.wikipedia.org/wiki/General_Data_Protection_Regulation
'The GDPR's goals are to enhance individuals' control and rights over their personal information and to simplify the regulations for international business.

[GlynH]

Oh I know but I don't have much luck with NOG on the two or three occasions I've been there.

I even called in at Caffeine & Machine one sunny afternoon to find BMW Motorrad were doing a dealer training session.

The two guys from BMW couldn't have been more accommodating and if I hadn't rocked up fairly late that afternoon to meet a friend of mine I would have spent more time with them to the point of being cheeky and asking them directly to update the software on my machine as they had the laptop hanging out of the van connected to an R1250GS.

They asked me who my dealer was and how I found them and seemed genuinely disappointed when I related my experiences to them. They told me the Dealer Principal of NOG was there and would I mind if they asked him to come over and discuss the issues I experienced.

I had no problem with that and would have welcomed the opportunity to have a discussion away from their home turf in a relaxed setting (while he would probably have been on best behaviour) but needless to say nobody approached me and by the time I came out again most everybody had left.

I've all but given up with NOG which seems such a shame as I think I said earlier they sold the bike from new and have done every.single.service.since including tyres etc.

Next service is due in February so I'll have to decide if they deserve to have it in the workshop again.

-=Glyn=-

[Matt]

<Start The Dove From Above motions>coo... Coo... Come to the Bahnstormer side... And await them doing something silly. They all cock it up eventually. </End The Dove From Above motions>

GDPR is like IR35. No business seems to be able to collectively understand it so just defaults to nope! Hotel had cctv of guys nicking my bike, whilst I was stood at reception they watched it but then said GDPR when I asked for it.

Word to their mother.

[black-k1]

GDPR? What a complete load of bulls**t!