Recently I witnessed the saga of a good friend there in UK regarding her bike a S1000R, incurable and thus inoperable by Manchester and one more official dealer (Preston?), a sort that continues for quite some time.
Since the matter will be forwarded high up the BMW Motorrad chain of complains I consider useful to post here the emails for future use by our members.
motorrad@bmw.de
Harald.krueger@bmw.de
Kundebetreuung@bmw.de
For UK owners: customerservice@bmw.co.uk
For US owners: bmwgenius@bmwusa.com
For North US and Canada (?) Bernhard.kuhnt@bmwna.com
It's my opinion that lately many dealers are treating us costumers without respect for our wallets and thus emails informing about such disgraceful behaviour should be sent to appropriate authorities .